Dynamics 365 Business Analyst

Job title

Dynamics 365 Business Analyst


Xpedition are looking for a Business Analyst to join our growing team. The main aspects of the role involve working closely with our clients and our delivery team to analyse, define and define requirements. Proven experience with business information systems integration or custom business application design and develpment is critical to this role.

This is a permanent, Business/System Analyst post, demanding ownership, accountability and the ability to derive solutions to business problems based on the analysis of requirements and current processes, gathered from engaging with business stakeholders.

The ideal candidate will have excellent interpersonal, analysis and communication skills, and proven experience of delivering successful projects in the region of 50 – 500 days, based on Microsoft Dynamics CE and other CRM based platforms.

Part of the role will be to lead the design and process for clients, so understanding Dynamics CE products and technologies would be a distinct advantage although not essential.

Core areas include:

  • Functional business analysis/requirements gathering
  • Business process mapping and system design
  • Identify areas for business change management
  • Functional specification development
  • Liaising with the build team(s) to articulate requirements and proposed solutions
  • User Acceptance Testing support and training
  • Go Live support and business process improvements
  • Reporting, taking guidance and collaborating with the Xpedition Project Manager

In addition, the role will involve

  • Working with clients & the Xpedition delivery team to analyse, define and specify requirements
  • The production of high-quality documentation for assigned projects
  • Strong interpersonal and communication skills
  • An ability to engage with business stakeholders to understand business problems
  • An ability to communicate effectively in both verbal and non-verbal forms
  • An ability to lead requirements discussions, design and propose solutions for the D365 platform
  • Impactful solutions, successful projects and satisfied clients
  • Degree, preferably in an IT or business related subject, or equivalent relevant experience
  • Business Analysis and other certifications within Dynamics are preferable
  • Project Management certifications such as PRINCE2 , Scrum and others are desirable
  • Proven experience with business information systems integration or custom business application design and development in a professional technology consulting, corporate MIS or software development environment
  • Proven successful track record of working on digital transformation projects /programmes, covering the full project lifecycle
  • Operated within a framework of a prescribed methodology whether that be waterfall, iterative or agile based
  • Familiar with Business Analysis techniques such as brainstorming, business process and use case modelling , user stories and others
  • Prior experience working as consultant with a CRM based platform or D365 CE is preferable
  • An accomplished Business/Systems Analyst
  • Experience of designing effective business solutions based on D365 CE and/or other CRM platforms
  • The applicant must have commercial experience working as Business/Systems Analyst with D365 CE/CRM technologies and in a customer-supplier environment. Preference will be given to candidates with a strong track-record in Dynamics 365 solutions
  • Ability to create detailed requirements and design documents
  • Experience of working successfully to deadlines
  • Highly competent in the preparation of business communications, including specifications, emails, quotations, proposals and reports
  • Appreciation of business forces, deadlines and client requirements
  • The role will involve significant time spent on client site in Swindon. A minimum of 4 days a week (Monday to Thursday) will be required for the duration of this project
  • There is a requirement to travel and spend nights away from home
  • Candidate will have clean United Kingdom driving licence
  • Candidate will be expected to embody the Xpedition core values of responsibility, agility, innovation, drive, tenacity and enabling the success of others

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