Xpedition Upgrade Services
Keeping clients up-to-date
Microsoft Dynamics implementations are complex, time consuming and expensive. So it is common for organisations with limited resources to continue to work with legacy versions of Dynamics 365 for many years.
However, businesses encounter changes to their environment and customer behaviours which over time put pressure on their processes and technologies.
For example, the journey of the modern buyer is now more complex than ever and it’s vital to know your customer’s communication preferences at exactly the right time to move the sales process forward. Without modern technologies and insightful business data, this is almost impossible to do.
Legislation around GDPR is also putting pressure on organisations to better manage personal data meaning that dated ways of working will soon be strictly for dinosaurs.
At Xpedition we have implemented over 750 Microsoft Dynamics projects since our inception. As a trusted Microsoft Gold partner, we have experience working with many clients challenged with upgrading their CRM system and work to re-route their process and technology to deal with industry pressures and align their teams to better ways of working.