Microsoft Dynamics upgrade

Supporting business growth. Upgrading the tech

Xpedition Upgrade Services

Keeping clients up-to-date

Microsoft Dynamics implementations are complex, time consuming and expensive. So it is common for organisations with limited resources to continue to work with legacy versions of Dynamics 365 for many years.

However, businesses encounter changes to their environment and customer behaviours which over time put pressure on their processes and technologies.

For example, the journey of the modern buyer is now more complex than ever and it’s vital to know your customer’s communication preferences at exactly the right time to move the sales process forward. Without modern technologies and insightful business data, this is almost impossible to do.

Legislation around GDPR is also putting pressure on organisations to better manage personal data meaning that dated ways of working will soon be strictly for dinosaurs.

At Xpedition we have implemented over 750 Microsoft Dynamics projects since our inception. As a trusted Microsoft Gold partner, we have experience working with many clients challenged with upgrading their CRM system and work to re-route their process and technology to deal with industry pressures and align their teams to better ways of working.

Xpedition upgrade services

What to expect from us

Goal setting

Through discovery workshops with a dedicated Dynamics upgrade project manager, we will help map the best route ahead to a successful upgrade.

System analysis

We work with your CRM teams to unearth system configuration, integrations and data quality.

Solution upgrade 

Working with your internal teams to upgrade to the latest Dynamics technologies. Based on your current configuration and instance, we’ll work to upgrade with minimal disruption to performance.

Development & continuous improvement

Ongoing CRM success is built on a continuous model of improvement. With 3rd party solutions and a business focused project manager, we work with you to develop a solution fit for today and better for tomorrow.

Need to upgrade your CRM system?

Speak to a consultant today